Results
We establish specific ED&I metrics based on your vision, areas of focus and strategies. Example metrics:
- % workforce completed DE&I education
- % participation in Employee Resource Groups
- # of diverse organizations engaged
- Employee inclusion and belonging survey
- Intercultural competency assessment
- Diverse representation in recruiting, promotion, retention
- Job level representation
- Representation among suppliers and vendors
- Sales growth correlated to DE&I employee engagement metrics
- Net promoter score among diverse consumer populations
- Brand sentiment correlated to DE&I community efforts
- DE&I awards and recognition
- Comparison to industry and geographic benchmarks
Interested in consulting services? Contact me.
Consulting
Companies fail to produce their desired ED&I outcomes because they jump to solutions first. The key to achieving sustainable DE&I outcomes is to embrace an inclusive mindset rooted in curiosity and empathy towards others first. In doing so, everyone in the organization is better equipped to contribute to fostering belonging and developing and implementing strategies with a more inclusive lens.
I partner with you to strengthen and sustain a culture of belonging with a mindset-first approach across three phases of engagement:
Prepare Leaders to Lead:
Strengthen your inclusive leadership skills, build your confidence to lead by example to foster a culture of belonging, put principles into practice through your daily leadership and align principles with organizational vision and values.
- Inclusive leadership workshop
- Inclusive leadership assessment
- 1×1 ED&I leadership coaching
- Vision and values alignment workshop
Engage Employees:
Foster a shared understanding of ED&I principles across the organization and make it easy and rewarding for everyone to contribute to a culture of belonging.
- Inclusion and belonging survey
- Employee interviews and focus groups
- ED&I concepts and competencies education and workshops
- Employee engagement strategy development (e.g. ERGs/D&I councils)
Embed ED&I into Daily Operations:
Apply an inclusive lens to strategy, planning and decision-making throughout the organization to drive ED&I outcomes.
- ED&I capabilities review
- ED&I strategy map and operating principles
- Outcome metrics and KPI development
- Change management and communications strategies
Results
Over the course of the consulting engagement we establish specific ED&OI outcome metrics and key performance indicators based on your vision, areas of focus and strategies.
Example Metrics:
- % workforce completed DE&I education
- % participation in Employee Resource Groups
- # of diverse organizations engaged
- Employee inclusion and belonging survey
- Intercultural competency assessment
- Diverse representation in recruiting, promotion, retention
- Job level representation
- Representation among suppliers and vendors
- Sales growth correlated to DE&I employee engagement metrics
- Net promoter score among diverse consumer populations
- Brand sentiment correlated to DE&I community efforts
- DE&I awards and recognition
- Comparison to industry and geographic benchmarks
Courses and Workshops to Simplify ED&I
My online course and workshops foster a shared understanding of ED&I concepts across the organization and put principles into practice right away. For the most impact, I recommend pairing my online course with one or two facilitated workshops (live or in-person).
The online course covers equity, diversity and inclusion foundational principles, barriers to belonging (e.g. unconscious bias) and inclusive leadership skills needed to bridge across differences. Content is packaged in easy to digest micro-videos. Course includes a guidebook to support learning. Download course outline HERE and watch course intro below:
Facilitated dialog session for employees to share reflections from the online course in small break out groups. This approach helps employees internalize ED&I concepts, practice inclusive communications skills and deepen relationships with colleagues.
Many companies wonder why their ED&I efforts fail to produce desired results. The key to achieving sustainable outcomes is to consider each decision in your diversity and inclusion strategic planning process from an inclusive lens before taking action. In this workshop I guide your team through a problem-solving methodology that integrates equity, diversity and inclusion principles with design thinking to develop better strategies to achieve your diversity recruiting and other ED&I desired outcomes.
Diversity exists in many forms – gender, ethnicity, age, experience, background, working styles and thoughts – to name a few. These differences can challenge workplace values, relationships and team productivity. When managed effectively, however, diversity can be the catalyst for creative and innovative solutions and result in high performing teams and impactful outcomes. The challenge and opportunity for leaders is to create an environment in which all members of the team feel respected, included and appreciated as individuals while harnessing diversity to positivity impact shared business goals. In this webinar, you will learn why an inclusive mindset is one of the most important leadership competencies and what it takes lead with an inclusive mindset to positively impact day-to-day workplace experiences such as meetings to make diversity a differentiator for success.
The ability to bridge across differences to build a culture of belonging is one of the most important leadership skills. In this interactive workshop participants learn what belonging at work is and why it matters as well as what it takes to develop and demonstrate inclusive leadership and communication skills in order to contribute to a culture of belonging. Take-aways include:
- Simplify and demystify foundational diversity and inclusion principles.
- Learn what hinders and what helps to foster belonging.
- Learn inclusive leadership and communication skills.
- Brainstorm easy ways to apply skills in daily interactions with others to foster a culture of belonging.
Interested in consulting services? Contact me.
Coaching to Develop Inclusive Leadership Skills
For leaders who want to strengthen their ability to lead with courage and authenticity, I work with you on a 1×1 or small group basis to strengthen an inclusive mindset as a leadership competency through a process of self-reflection and practice. Coaching starts with taking the Intercultural Development Inventory (IDI), the premier assessment of intercultural competencies – your ability to effectively bridge differences and create an inclusive environment. Assessment results are used to establish personal goals and development plan.
Interested in coaching? Contact me.
Products to Boost Belonging
Contributing to a culture in which differences are valued and everyone feels that they belong requires curiosity and courage to broaden your perspective and deepen relationships. My resources help you understand foundational ED&I concepts and competencies and put principles into practice right away.
Interested in purchasing this course or products? Contact me.
Equity, Diversity and Inclusion Concepts and Competencies online course + guidebook
The online course covers equity, diversity and inclusion foundational principles, barriers to belonging (e.g. unconscious bias) and inclusive leadership skills needed to bridge between diversity and inclusion. Content is packaged in easy to digest micro-videos. Get the most out of the course with the accompanying guidebook that provides additional resources, room to journal and planning templates to hold yourself accountable for implementing tips from the course. Download course outline HERE and watch course intro HERE.
50 Diversity and Inclusion Questions flipbook
Use these thought provoking questions with colleagues, friends and family to broaden your perspectives and deepen relationships with others. Example questions:
- What does The American Dream mean to you?
- When was a time you had to agree to disagree?
- What is a common misperception people have about you?
50 Everyday Acts of Inclusion flipbook
Implement these easy ideas to lead with an inclusive mindset in daily interactions with others to foster belonging. Example ideas:
- Don’t introduce people just by their title. Add information that is unique to them.
- At the end of a conversation, summarize what you learned so people feel accurately heard.
- Let colleagues and your boss know what you have learned from them.
ED&I Jump Start Program for Small Companies
You don’t need a Chief Diversity Officer to spark change. And just because you are a smaller organization doesn’t mean you cannot transform your culture. In fact, small companies have an advantage when it comes to building a sustainable culture of belonging because small efforts implemented consistently have big impact. I partner with you to implement a turnkey program to jump start a culture of belonging.
Interested in jump starting your ED&I efforts? Contact me.
Why Work With Me?
I’m passionate about simplifying and demystifying equity, diversity and inclusion. In my humble opinion, we often make building a culture of belonging much harder than it needs to be. Based on my experience leading diverse teams in five different countries and leading ED&I for a Fortune 100 company, this work is all about embracing an inclusive mindset rooted in curiosity and compassion towards others and a broad definition of diversity that is inclusive of all dimensions that make everyone unique. These values and competencies can be embraced by everyone at all levels within the organization.
The best way to get to know me, my POV and capabilities is to review my resume, blog and interviews below:
- Read my blog, Build a Diverse and Inclusive Culture by Starting with Mindset First
- Watch my TMJ4 interview, Create a Sense of Belonging in the Workplace
- Watch my video, How to Jump Start a Sustainable Culture of Inclusion
- Download my DE&I Kick Start Kit for Leaders
